Book an Appointment
Send the form for a repair, an opener, access control, maintenance or a new gate, at a home, an HOA entrance or a business. Text fields only: if you have photos of the gate, the hinges or rollers, or the opener’s label, email them to office@bexleydoorsgates.com once the form is in.
Gate Stuck Right Now?
A gate stuck open or shut, or one that will not stop, goes by phone, not the form. Keep people and cars clear and switch the operator off while you call.
Gate Request
Request received. Expect a call or an email from us.
That did not go through. Call (380) 291-2604 and we will take it by phone.
- Serving Columbus Since 2016
- Trained & Certified Pros
- Locally Owned & Operated
- Satisfaction Guaranteed
Phone and Email
Calls answered Mon–Fri 7:30 am – 9:30 pm, Sat–Sun 9:00 am – 9:00 pm
From Request to Gate Visit
Requests go to the office, and the reply comes by the contact method you choose in the form. Some jobs are done in one short visit; a new gate, or a long driveway gate with an automatic opener, can take several days.
Photos and rough measurements sent ahead often mean the right hardware comes along on the first visit, with fewer return trips.
Details That Speed Things Up
- How the gate moves. Swinging on hinges, rolling on a ground track, or a cantilever riding on rollers beside the opening.
- What it is doing. Dead silent, humming, stopping halfway, reversing, or moving only by hand.
- The opener label. The make and model printed inside the control box cover or on the operator.
- Access devices. Keypads, intercoms, card readers or remotes, and whether they stopped working at the same time.
- The site. A home, an HOA entrance, an apartment community or a business lot, and any gate code needed to reach it.
Not sure whether it is an opener fault or a hardware fault? The gate troubleshooting checks sort out the usual suspects in a few minutes.
Questions About Booking
What should a gate request include?
The property address, the kind of gate (swing, sliding, cantilever or a barrier arm), what it is doing or not doing, and whether there is an opener, keypad or intercom on it. For new work, the opening width and whether the drive slopes.
Where do I find the opener’s make and model?
Look for a label inside the cover of the control box or on the operator housing itself, often near the bottom or on the side facing the gate. A clear photo of that label is just as good as typing it out.
Is it a problem if I do not know what kind of gate I have?
Not at all. Choose “Not sure” in the form and describe how it moves: swinging on hinges, rolling on a track, or sliding with nothing touching the ground. A photo taken from the street side settles it.